• GlobalViewer – EdgeProbe Live Supervision
  • GV_Monitoring_US_site_detail_atsc3_02
  • GV_Monitoring_US_site_detail_atsc1
  • GlobalViewer_Live_Monitoring_Thailand_with_pop-up
  • GlobalViewer_Dashboard
  • GV_Analytics_ATSC3_dashboard
  • Dashboard view – real-time Analytics
  • Analytics – customizable graph metrics
  • GV_Analytics_Reporting_ATSC3
  • EdgeProbe list – custom labels & views

Centralized Network Quality & Service Availability
GlobalViewer

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Centralization solution for EdgeProbe management: Live Supervision and Analytics Reporting.

SKU: GlobalViewer Category:

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Applications

  • Live Supervision of your Network’s QoS
  • Centralized monitoring data with a real-time Dashboard
  • Report generation for SLA commitments

Benefits

  • Centralized management of your deployed EdgeProbe
  • Easy to use and configure
  • Compatible with low bandwidth control networks (GPRS/3G/4G)
  • Virtualized SW based solution

GlobalViewer is a virtualized server application providing a centralized view over the network’s monitoring status, with direct access to the deployed EdgeProbe equipment.

The EdgeProbe monitoring measures are stored by the GlobalViewer, and can be displayed as Network Quality and Service Availability metrics on a real-time Dashboard, fully customizable by the user.

 

Live Supervision

  • Synthetic overview of the monitoring status
  • Map display of the deployed monitoring Probes
  • Direct access to the Probes for detailed monitoring information
  • Display filtering & restricted user access via customizable Probe groups: region, site, SFN cell, multiplex, service, client…

Analytics

  • Quality of Service & Service Availability statistics; based on the Probes monitoring data
  • Real-time dashboard display
  • Highly customizable for different purpose views: operation, maintenance, fault investigation

Reporting

  • Automatic Report generation for SLA commitements, internal reporting, maintenance  & operation
  • Highly customizable: build the structure sections, metric graphs, add comments
  • All raw data included in ZIP file

Alerting

  • Notify by automatic Email all service degradation & faults based on the monitoring Probes alarming
  • Alerts filtering capabilities

Restricted User Overview

  • User management rights: administrator, manager, operator
  • Possibility to restrict the view per Service/Multiplex, Operator, Location….

System

  • Full SW, deployed in virtualized environement
  • HTTP/HTTPS support
  • Maximum number of Probes: 200 (might vary upon hardware)
  • Maximum simultaneous Users: 10 (might vary upon hardware)

GlobalViewer SW License

  • Centralized Network Quality & Service Availability: live Supervision, Analytics, Reporting, Alerting
  • 20x Probe license (EdgeProbe Monitoring Unit)
  • 10x User access (roles: Administrator, Manager, Operator)

Delivery Package

  • Virtual Machine for hypervisor type1 (ESXi >6.0): GlobalViewer VM (.VDMK file)
  • Virtualized Software Application: GlobalViewer Application (.RPM file) – pre-installed on the VM

Software Options

  • Additional Probes: per unit, price decreasing with volume (max. 200 probes)
  • Additional Users: per user, fixed price

 

Optional Support Services

  • Advanced SW 1/3/5 YEAR package including:
    • Software Upgrade: access to all software updates & upgrades
    • Priority HelpDesk: priority access to the support helpdesk for any question on product usage, problem request, and change/improvement requests
  • Premium SW 1/3/5 YEAR package including:
    • Premium Software Support: SLA contract manager + guaranteed response time + 2 days per year local proactive visit (training including presentation of new available features, 1 TX site & or HE visit & configuration improvement, discussion on needs for new functionalities)
    • Software Upgrade: access to all software updates & upgrades
    • Priority HelpDesk: priority access to the support helpdesk for any question on product usage, problem request, and change/improvement requests

More details on the Warranties page.

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